Privacy Policy

Last Updated: March 14, 2026

This Privacy Policy describes how Lemr LLC ("Lemr," "we," "us," or "our") collects, uses, shares, and protects information when you use our website at lemr.ai and our advertising management service (collectively, the "Service").

By using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

Information We Collect

Information You Provide

When you use Lemr, we collect information you provide directly, including:

• Account information: Your name, email address, and payment details when you create an account and subscribe.
• Business information: Details about your business that you share during onboarding, including your business name, services, pricing, location, target customers, competitive landscape, offers, and marketing history. This information is collected through our AI-powered chat interface and is used to research, create, and manage your advertising campaigns.
• Website content: When you provide your website URL, we may access and analyze publicly available content on your website to inform your advertising strategy.
• Communication data: Messages you send us via email, chat, or other channels.
• Privacy policy URL: A link to your business's privacy policy, which is required by Meta for lead form advertising.

Information We Collect Automatically

When you visit our website or use the Service, we may automatically collect:

• Usage data: Pages visited, features used, and interactions with the Service.
• Device and browser information: IP address, browser type, operating system, and device identifiers.
• Cookies and similar technologies: We use cookies and similar tracking technologies to operate and improve the Service. You can manage cookie preferences through your browser settings.

Information from Third Parties

• Meta (Facebook): When you connect your Facebook Page to Lemr, we receive access to your Page and related advertising data through Meta's API. This includes ad performance metrics, audience insights, and lead form submissions generated by your campaigns.
• Payment processor: Stripe processes your payments and provides us with limited transaction information (we do not store your full credit card number).

How We Use Your Information

We use the information we collect to:

• Create, manage, and optimize advertising campaigns on your behalf.
• Conduct market research and competitive analysis to inform your ad strategy.
• Generate ad creative, copy, and targeting strategies using AI.
• Deliver leads generated by your campaigns to you.
• Process your subscription payments and manage your account.
• Communicate with you about your campaigns, account, and the Service.
• Improve and develop the Service.
• Comply with legal obligations.

How We Share Your Information

We share your information in the following circumstances:

• Meta (Facebook/Instagram): We share business and campaign information with Meta to create and run your advertising campaigns. This includes ad creative, targeting parameters, and your business's privacy policy URL. Lemr creates and owns ad accounts within our Meta Business Manager on your behalf.
• Payment processing: Stripe processes your subscription payments. Their use of your information is governed by Stripe's privacy policy.
• AI and technology providers: We use third-party AI services (such as Anthropic's Claude API) to power our chat interface and ad creation tools. Business information you provide may be processed by these services to generate your advertising strategy and content.
• Image generation services: We use third-party services to generate and assemble ad creative assets.
• Email services: We use third-party email providers to send you account notifications, campaign updates, and lead delivery emails.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: If Lemr is acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you of any such change.

We do not sell your personal information to third parties.

Ad Accounts and Ad Spend

Lemr creates and manages advertising accounts on your behalf within our Meta Business Manager. You do not interact with Meta's advertising platform directly. Your subscription includes a managed ad spend component — Lemr handles the allocation and pacing of your advertising budget. When you cancel your subscription, we pause all active campaigns in your ad account.

Lead Data

When your ads generate leads (such as through Meta lead forms), we collect and process that lead data on your behalf and deliver it to you. Lead data may include the name, email address, phone number, and other information submitted by individuals responding to your ads. You are responsible for handling lead data you receive in compliance with applicable laws, including your own privacy policy.

Data Retention

We retain your account and business information for as long as your account is active or as needed to provide the Service. If you cancel your subscription, we retain your data for up to 12 months to allow for account reactivation, after which it is deleted. You may request earlier deletion at any time.

We retain lead data only long enough to deliver it to you and do not use lead data for any purpose other than delivery to the business that generated it.

Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate information.
• Deletion: Request that we delete your personal information.
• Portability: Request a copy of your data in a portable format.
• Opt-out: Opt out of certain data processing activities.

To exercise any of these rights, contact us at hello@lemr.ai. We will respond within 30 days.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at hello@lemr.ai.

Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Lemr
Email: hello@lemr.ai